Customer Support Specialist (Greek Market) at Best Service Team

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Customer Support Specialist (Greek Market) at Best Service Team. Ειδικός Εξυπηρέτησης Πελατών; Έλα στην BST και ξέχασε για πάντα το «ταπεράκι».. 🥘. Ψάχνουμε . Support Cracks. για . remote. εργασία στον κλάδο του online betting. Αν είσαι ο άνθρωπος που εκτιμά την ελευθερία του όσο έναν καλό μεσημεριανό ύπνο, αν σιχαίνεσαι το «δήθεν» του γραφείου και το air condition στους 18°C ενώ έξω έχει καύσωνα, και αν θέλεις να έχεις τη δική σου κουζίνα δίπλα σου… τότε αυτή η ευκαιρία είναι για σένα!. The Mission. At . Best Service Team (BST). , we don’t just close tickets; we build bridges. We provide high-impact, B2B service solutions for the digital age. As a . remote-first, international team. , we help world-class brands deliver seamless customer experiences through a blend of cutting-edge expertise and genuine empathy.. What is BST?. BST is a dedicated provider specializing in the intersection of . technology and human interaction. . We operate globally, bringing together diverse cultures and behaviors to solve complex challenges within the . online gaming industry. . If you thrive in fast-paced, tech-driven environments, you’ve found your home.. Responsibilities. Act as the first point of contact for Greek-speaking customers via phone, email, and chat.. Provide accurate information and solutions to customer inquiries in a timely manner.. Listen actively to customer issues and concerns, demonstrating empathy and understanding.. Document customer interactions and feedback in our customer relationship management (CRM) system.. Collaborate with team members and other departments to resolve complex customer issues.. Participate in training and development sessions to enhance product knowledge and customer service skills.. Maintain a positive and professional demeanor while handling customer complaints or challenges.. Fluency in Greek and English, both written and spoken.. Previous experience in customer support or a related field is preferred.. Strong communication skills, with the ability to convey information clearly and effectively.. Proficiency in using computer applications and customer service software.. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.. Strong problem-solving skills and a customer-first mindset.. Availability to work flexible hours, including weekends and holidays if needed.. Company Location: Italy.