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Senior Business Analyst at SkyCell AG. Are you passionate about collaborating with business teams and stakeholders to analyze, improve, and automate processes? Do you thrive in a dynamic environment where your expertise shapes the quality culture and enhances product reliability? If so, join us as a Senior Business Analyst and play a vital role in our mission. Be a part of our team and help us deliver innovative solutions that make a real impact.. At SkyCell, we're on a mission to change the world by revolutionizing the global supply chain. Our cutting-edge temperature-controlled container solutions are designed to ensure the safe and secure delivery of life-saving pharmaceuticals, with sustainability at the core of everything we do.. We’re a fast-growing, purpose-driven scale-up where you’ll make an impact, feel empowered, and thrive in a diverse, innovative environment.. Why SkyCell?. . 🌱 . Purpose-Driven Work. : Make a real difference by contributing to a more sustainable future in global logistics and healthcare.. . 🚀 . Innovation at Heart. : Work with cutting-edge technology and be at the forefront of supply chain innovation.. . 🌎 . Stronger Together. : Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way.. . 💡 . Growth Opportunities. : We believe in investing in our people – continuous learning and development are key pillars of SkyCell.. . 🏆 . Award-Winning Culture. : Join a workplace recognized for its commitment to excellence with a ‘Great Place to Work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.. . What You'll Do:. . Collaborate with business teams and stakeholders to analyse, improve, and automate company processes.. . Elicit, gather, and document requirements, translating them into clear functional specifications.. . Develop and maintain user stories, use cases, process flows, and activity diagrams to ensure shared understanding.. . Assess the business impact of technical decisions and verify alignment with strategic goals.. . Collaborate with the team and stakeholders to shape the product roadmap and prioritize features.. . Provide guidance and clarification to development teams throughout the delivery lifecycle.. . Support quality assurance efforts by reviewing test cases and assisting with validation.. . Contribute to testing strategies for automation and non-functional requirements.. . Act as a triage expert for incoming requests, bugs, and improvement opportunities.. . Resolve technical issues and remove cross-functional blockers as they arise.. . Manage projects with defined milestones and deliverables, ensuring progress and risks are communicated effectively.. . Create documentation and training materials for end users to support new functionality adoption.. . What You'll Bring:. . Bachelor’s degree in Computer Science, Information Technology, Business, or related field; or equivalent experience.. . 5+ years of experience in Business Analysis, Product Analysis, or a related role, ideally at a senior level.. . Demonstrated ability to gather, document, and translate requirements into actionable deliverables.. . Proven experience working closely with technical teams and understanding system-level impacts, with a solid understanding of integrations, APIs, and data flows.. . Strong problem-solving and troubleshooting skills, with the ability to manage complex cross-functional dependencies.. . Hands-on experience facilitating workshops, interviews, and stakeholder sessions.. . Familiarity with Agile/Scrum methodologies and backlog management tools (e.g., Jira, Confluence). Experience with product ownership or product strategy is a plus.. . Excellent communication and presentation skills, with the ability to articulate complex issues to both technical and non-technical audiences.. . Knowledge of process modeling techniques (e.g., BPMN, UML). Ability to define KPIs and measure product or project impact is a plus.. . Detail-oriented with a strong commitment to accuracy and quality.. . Professional certifications, such as CBAP, PMI-PBA, CSPO, or their equivalent, are an advantage.. . Company Location: United Kingdom.