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French Speaking Customer Service for Insurance industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language in other countries, is excited to announce an opening for a French Speaking Customer Service Representative in the insurance industry. With a strong focus on sectors such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications, we are dedicated to matching the best candidates with top employers globally. Our expert team ensures a thorough recruitment process, allowing us to connect talented individuals with their dream jobs abroad. This role is designed for enthusiastic candidates who are passionate about providing exceptional customer service and possess strong communication skills in French. As part of our ongoing commitment to helping professionals find fulfilling career opportunities, we invite you to apply for this position and take the next step in your career with Patrique Mercier Recruitment, a project owned by The House of Mercier, where we prioritize your skills and expertise to help you succeed in the international job market.. Responsibilities. . Provide exceptional customer service to French-speaking clients in the insurance industry. . Address inquiries regarding insurance policies, claims, and coverage options. . Guide customers through the claims process, ensuring timely and effective resolutions. . Maintain accurate records of client interactions and transactions in the system. . Collaborate with insurance agents and underwriters to resolve complex issues. . Perform administrative tasks, such as processing policy changes and renewals. . Stay updated on company policies and industry regulations to provide accurate information. . . Fluency in French (spoken and written) is essential. . Previous experience in customer service, preferably in the insurance sector. . Strong communication and interpersonal skills. . Ability to handle difficult situations with empathy and professionalism. . Proficient in using customer service software and Microsoft Office tools. . Excellent problem-solving and analytical skills. . Willingness to work flexible hours, including evenings and weekends if necessary. . Company Location: Greece.