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Customer Support Specialist (Locator Support) at Smart Apartment Data. Salary:. Php 30,000 – Php 35,000 per month. Role:. (Remote / Full-Time). Locations:. Metro Manila, Central Visayas, Davao Region. Schedule:. US Central Time. We are hiring a Customer Support Specialist to assist our locator clients using our software platform.. This role provides multi-channel customer support through calls, email, and chat. You will guide clients on how to use the platform, answer questions, and help resolve issues.. Because you will be supporting English-speaking clients, excellent spoken and written English is required.. Responsibilities. Provide customer support through calls, email, and chat . Assist locator clients in navigating our platform . Explain features and guide users step-by-step . Troubleshoot common issues and provide solutions . Escalate complex cases when necessary . Maintain clear, professional communication with clients. At least 2 years of BPO or customer support experience. Experience handling voice and non-voice support . Excellent English communication skills (spoken and written) . Comfortable learning and using software applications . Reliable internet connection and home workspace . Available to work US Central Time hours. Please apply only if the salary range of PHP 30,000 – 35,000 aligns with your expectations.. Company Location: Philippines.