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Dutch Speaking Remote Support Specialist ( Remote In Greece ) at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Dutch Speaking Remote Support Specialist, based remotely in Greece. This position is perfect for those who excel in providing top-notch customer service and technical support to Dutch-speaking clients. As a remote support specialist, you will be a key player in ensuring customer satisfaction by effectively resolving inquiries and technical issues.. Responsibilities. . Deliver excellent support to Dutch-speaking customers through various remote communication channels, including phone, email, and chat.. . Diagnose and troubleshoot a wide range of technical issues related to software, hardware, and applications.. . Provide clear guidance and walk customers through troubleshooting processes efficiently.. . Maintain comprehensive documentation of support cases and record all interactions accurately in the support management system.. . Collaborate with technical teams to escalate and resolve complex issues quickly.. . Follow up with clients to ensure their concerns are fully addressed and to assess satisfaction with the service received.. . Stay updated on product offerings and industry best practices to enhance your support capabilities.. . . Fluency in Dutch and English, with strong verbal and written communication skills.. . Previous experience in customer service or technical support is preferred.. . Exceptional problem-solving skills and the ability to troubleshoot technical issues effectively.. . Strong customer service mindset and excellent interpersonal skills.. . Familiarity with remote support tools and experience with CRM systems is a plus.. . Ability to work independently and manage multiple tasks efficiently in a remote environment.. . A passion for technology and a commitment to ongoing learning and professional development in the tech industry.. . Company Location: Greece.