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Norwegian Speaking Customer Service Jobs In Serbia at Mercier Consultancy Europe. Mercier Consultancy is thrilled to announce an exciting opportunity for Norwegian Speaking Customer Service Representatives to join our dedicated team in Serbia! In this crucial role, you will provide top-notch support to our Norwegian-speaking clients, ensuring their inquiries are addressed with professionalism and efficiency. Experience the rich culture and scenic beauty of Serbia while building a rewarding career in customer service. If you're passionate about helping others and eager to take on new challenges, we want to hear from you!. Responsibilities. . Deliver high-quality customer service in Norwegian through various communication channels, including phone, email, and live chat.. . Assist customers with inquiries about products and services, providing accurate and timely information.. . Effectively resolve customer complaints and issues, ensuring high levels of client satisfaction.. . Document customer interactions meticulously and contribute to ongoing service improvement efforts.. . Collaborate with team members to improve service quality and solve common challenges.. . Stay knowledgeable about company offerings and industry trends to provide informed support.. . Engage in regular training sessions to enhance your customer service skills.. . . Fluency in Norwegian and English is required, with strong communication skills both written and verbal.. . Previous experience in customer service is advantageous, but a strong willingness to learn is highly valued.. . Excellent problem-solving skills and a commitment to delivering outstanding customer service.. . Able to handle multiple inquiries efficiently in a fast-paced environment.. . Basic computer proficiency and familiarity with customer service software is a plus.. . Flexibility to work various shifts, including evenings and weekends, as needed.. . Positive attitude and a strong desire to help customers achieve satisfaction.. . Company Location: Serbia.