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Italian Customer Support Specialist - Remote In Greece - Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD is excited to announce a fantastic opportunity for an Italian Customer Support Specialist to join our dynamic team remotely from Greece, with paid relocation available. This position is perfect for individuals who possess exceptional customer service skills and are fluent in Italian. As part of our team, you will assist customers with their inquiries, ensuring a seamless experience while representing our brand with professionalism and enthusiasm.. Key Responsibilities. . Provide top-notch customer support to Italian-speaking clients through various channels, including phone, email, and chat.. . Resolve customer inquiries and issues effectively, ensuring high levels of satisfaction.. . Document customer interactions accurately to maintain records and track inquiries.. . Coordinate with technical teams to address more complex issues when necessary.. . Stay updated on product knowledge and company policies to provide accurate information.. . Participate in ongoing training and development activities to enhance skills.. . . Fluency in Italian (oral and written) is essential; knowledge of English is beneficial.. . Previous experience in customer support or service roles is preferred.. . Strong communication and interpersonal skills, with the ability to relate well to customers.. . Excellent problem-solving abilities and a customer-centric mindset.. . Familiarity with CRM systems and proficiency in using computer applications.. . Ability to work independently in a remote setting while remaining proactive and organized.. . Willingness to undergo a paid relocation to Greece and adapt to a new environment.. . Company Location: Greece.