We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Call Centre Agent at Remote Recruitment. Call Centre Agent. Location:. Remote. Job Overview. Join Remote Recruitment as a dynamic . Call Centre Agent. and play a pivotal role in delivering exceptional customer service! As a key member of our team, you will be responsible for managing incoming and outgoing calls, assisting clients with inquiries, and resolving issues efficiently. Your contributions will be vital in ensuring a seamless experience for our customers and strengthening our brand's reputation.. If you are a proactive communicator with a passion for helping others, we want to hear from you!. Key Responsibilities. . Handle inbound and outbound calls professionally, ensuring customer satisfaction.. . Address customer inquiries and provide accurate information about products and services.. . Document customer interactions thoroughly in our CRM system.. . Troubleshoot customer issues and provide effective solutions.. . Follow up with customers to ensure their needs are met.. . Maintain a positive attitude while handling challenging situations.. . Continuously improve knowledge of our products and services through training and development.. . Requirements. . Proven experience in a customer service or call centre role is preferred.. . Exceptional verbal communication skills and a friendly demeanor.. . Ability to handle high call volumes with efficiency.. . Strong problem-solving skills and attention to detail.. . Familiarity with CRM systems and call centre software.. . Self-motivated and able to work independently in a remote environment.. . High school diploma or equivalent; further education is a plus.. . Willingness to work flexible hours.. . Company Location: South Africa.