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Dutch Speaking Customer Service Agent For Paypal - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Service Agent for PayPal, offering the opportunity to work in Greece. In this role, you will be part of a dynamic team dedicated to providing exceptional support to Dutch-speaking clients utilizing PayPal's services. Your effective communication and problem-solving skills will play a vital role in ensuring customer satisfaction.. Responsibilities. . Assist Dutch-speaking customers through phone, email, and chat with inquiries related to PayPal services and accounts.. . Provide accurate information regarding transactions, billing, and account management.. . Address and resolve customer complaints promptly and professionally.. . Document all customer interactions in the CRM system, maintaining quality and consistency in service delivery.. . Work collaboratively with internal teams to ensure a seamless customer experience and adherence to company policies.. . Stay informed about PayPal's offerings, updates, and security measures to provide accurate guidance.. . . Fluency in Dutch (both written and spoken); proficiency in English is a plus.. . Previous experience in customer service, ideally in financial technology or e-commerce.. . Strong communication skills with a focus on building customer relationships.. . Ability to effectively manage conflicts and provide resolution for customer issues.. . Familiarity with CRM systems and standard office software.. . Self-motivated and able to work independently in a remote environment.. . A proactive approach to learning about PayPal's services and the financial technology landscape.. . Company Location: Greece.