Danish Speaking Customer Service for Food Delivery Platform -Remote in Greece at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Danish Speaking Customer Service Representative for a leading Food Delivery Platform, offering a remote position based in Greece. This role is perfect for individuals who are passionate about food and delivering exceptional customer service to Danish-speaking users.. Responsibilities. . Provide outstanding customer support to Danish-speaking customers via phone, email, and chat regarding their food delivery inquiries and issues.. . Assist customers with order placements, modifications, cancellations, and resolving any delivery-related concerns.. . Handle customer complaints professionally and work towards ensuring customer satisfaction.. . Collaborate with partners and delivery teams to address any issues and enhance the overall user experience.. . Stay updated on the latest promotions, features, and services of the food delivery platform to provide accurate information.. . Document all customer interactions accurately and contribute to service improvement initiatives.. . Foster positive relationships with customers to encourage loyalty and repeat business.. . . Fluency in Danish and English, both written and spoken.. . Experience in customer service, preferably in the food or tech sector.. . Strong communication and interpersonal skills.. . Ability to handle sensitive information and manage customer expectations effectively.. . Proficiency in customer service software and Microsoft Office applications.. . Detail-oriented with excellent organizational skills.. . A passion for food and a proactive approach to customer service.. . Company Location: Latvia.
Danish Speaking Customer Service for Food Delivery Platform -Remote in Greece at Patrique Mercier Recruitment By Nellie