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Call Center Agent (Georgia) at Jobgether. This position is posted by Jobgether on behalf of SRR Group. We are currently looking for a . Call Center Agent. in . Georgia (USA).. This is a remote opportunity for a driven and customer-focused individual ready to deliver high-quality service in a fast-paced environment. You'll play a critical role in converting inbound calls into actionable leads, supporting vital towing operations nationwide. With 24/7 operations and shift flexibility, this role is ideal for someone who thrives in dynamic, tech-enabled environments. If you're organized, tech-savvy, and passionate about problem-solving, this could be your next professional step.. . Accountabilities:. . Handle a high volume of inbound and outbound calls while maintaining excellent customer service standards.. . Identify customer needs effectively and offer solutions aligned with towing services.. . Convert calls into quality leads and ensure accurate job creation and assignment.. . Operate within a shift-based schedule supporting a 24/7 call center across Pacific Time operations.. . Maintain professionalism and clarity in all interactions, ensuring customer satisfaction.. . Accurately log interactions and ensure timely escalation when needed.. . . Prior experience in customer service, call centers, or inbound sales is preferred.. . Strong communication and interpersonal skills with a customer-first mindset.. . Reliable remote setup including:. . . Minimum Computer Specs:. . . Intel: i7 8th gen+ or i5 10th gen+, 12GB RAM, 128GB SSD+, 2GB graphics.. . AMD: Ryzen 5/7/9 (3600 series+), 12GB RAM, 128GB SSD+, 2GB graphics.. . Mac: i5/i7/M1/M2 with 12GB RAM, 128GB SSD+, 2GB graphics.. . . . Primary Internet Requirements:. Jitter <10ms, Latency <160ms, Upload >25 Mbps, Download >40 Mbps.. . . Internet Backup:. Same minimum standards as primary connection.. . . Power Backup:. Backup solution to cover an 8-hour shift (e.g., generator, solar power, inverter — UPS not sufficient).. . . Comfortable working Pacific Time-based shifts in a fully remote environment.. . Company Location: United States.