Microsoft D365 F&O Managed Services Service Delivery Manager at HSO

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Microsoft D365 F&O Managed Services Service Delivery Manager at HSO. As a Service Delivery Manager you can expect to…. . Work with a long tenured, highly experienced, collaborative, supportive, and a fun goal-oriented team. . You will be taking part in an exciting work environment with some of the best and most experienced Dynamics 365 Functional and Technical Consultants in the business.  . . Be responsible for delivery and management into strategic live client accounts within the Customer Care team. . Handling multiple projects/tasks simultaneously. . Understanding change management. . Build strong relationships with clients and partners. . Prioritize tasks and communicating commitments with clients & team members. . Work in a highly collaborative team environment. . Travel to client-site when necessary. . You’re great at…. . . Developing strong functional, analytical, presentation, documentation, training and interpersonal skills . . Building relationships with clients and partners . . Prioritizing tasks and communicating commitments . . Working in a highly collaborative team environment . . Solving complex problems with creative solutions . . Learning new concepts quickly and thoroughly . . Promoting the mission and Shared Values of our company. . . Serve as project lead and primary service delivery interface and point of contact for customer. . Coordinate and work closely with Account Management and other members of the Customer Care Team to deliver on clients strategic ERP initiatives . . Provide the primary Solution Architect role for the customer.. . Own all of the delivery aspects of customer projects including project management, documentation of requirements and timeline, resolution of open issues, communication of status and more to maintain customer satisfaction.. . Establish and nurture productive relationships with internal and client teams while delivering exceptional client service.. . Maintain internal systems for project status, resource plans, financial updates for billing, time submittals and approvals, and expense reports. . . 6+ years of D365 for F&O implementation experience required.. . Company Location: United States.