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Danish Speaking Customer Success Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is delighted to announce a new opening for a Danish Speaking Customer Success Specialist. This role is perfect for someone who is passionate about customer support and is eager to assist our Danish-speaking clients in achieving their objectives!. Responsibilities. . Serve as the primary contact for Danish-speaking customers, providing outstanding service through phone, email, and chat communications.. . Promptly address customer inquiries and provide accurate information about our products and services.. . Develop strong relationships with clients to understand their needs and ensure they are maximizing their investment in our solutions.. . Efficiently resolve customer complaints and issues to enhance their overall experience.. . Maintain detailed records of customer interactions in the CRM system for continual improvement and follow-up.. . Work collaboratively with internal departments to create opportunities for upselling and improving customer engagement.. . Stay updated on new products and industry trends to offer the best possible guidance to clients.. . . Fluency in Danish and English, both written and spoken.. . Experience in customer service or customer success positions is highly desirable.. . Exceptional communication and interpersonal skills, with a focus on customer satisfaction.. . Proficient problem-solving abilities and a proactive attitude toward resolving customer issues.. . Strong organizational skills and keen attention to detail.. . Familiarity with CRM software and standard office technologies.. . A positive mindset and a dedication to ensuring customer success.. . Company Location: Denmark.