German Speaking Customer Service for Online Shopping Platforms Department Greece at Patrique Mercier Recruitment By Cyriel. Patrique Mercier Recruitment ES is delighted to announce an exciting opportunity for German-speaking individuals to join the Online Shopping Platforms Department in Greece as Customer Service Representatives! If you are enthusiastic about e-commerce and passionate about providing exceptional customer support, this role is perfect for you. You will be responsible for assisting German-speaking customers with their inquiries related to online shopping, ensuring a smooth and pleasant shopping experience. Join a dynamic team and take your career to the next level in a vibrant and supportive work environment!. Your Responsibilities. . Deliver outstanding customer service to German-speaking clients via phone, email, and live chat.. . Address customer inquiries, resolve issues, and provide information regarding online shopping platforms.. . Maintain a positive and professional attitude throughout all customer interactions.. . Document customer interactions accurately to help improve service delivery.. . Collaborate with team members and other departments to effectively resolve customer issues.. . Engage in continuous training to remain knowledgeable about products, services, and customer support best practices.. . . Fluency in German (both written and spoken) is essential.. . Strong dedication to providing excellent customer service.. . Previous experience in customer service or e-commerce is a plus, but not required.. . Excellent communication and problem-solving skills.. . Ability to work both independently and as part of a collaborative team.. . Positive attitude with a proactive approach to challenges.. . Willingness to learn and grow within a fast-paced and supportive work environment!. . Company Location: Greece.
German Speaking Customer Service for Online Shopping Platforms Department Greece at Patrique Mercier Recruitment By Cyriel