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Inside Sales Engineer - Malaysia or Taiwan at Continental Disc Corporation. Continental Disc Corporation, LLC (“CDC”) designs and manufactures safety-critical products that protect pressure-containing vessels from catastrophic failure. CDC is headquartered in Liberty, Missouri (outside Kansas City), and has manufacturing operations in Houston, Texas, and Ahmedabad, India with additional sales offices in India, the Netherlands and China. CDC benefits from one of the most recognized brands in its industry and a reputation for outstanding quality earned over its more than 55 years of operation. CDC’s customers include blue-chip companies in the chemicals, oil and gas, pharmaceutical, general industrial, aerospace, defense, food and beverage, municipal, and other markets globally.. The Inside Sales Engineer performs a variety of duties to support the Director of Sales, Asia Pacific in a designated region and helps meet and exceed overall company sales goals. This position is responsible for reviewing and analyzing customer RFQ (request for quote), preparing quotations within standard lead time, coordinating both with customers, reps and sales to provide effective and timely solutions. . This position will be residing in. . Malaysia or Taiwan.. What You'll Be Doing. . Act as a resource for customers and manufacturer’s reps in a designated territory, providing essential customer service, product selection and technical support in an effective, timely, and pleasant manner.. . Receive customer inquiries and review and interpret specifications and requirements to prepare quotations.. . Prepare commercial proposal and product sizing in line with customer technical requirements, commercial conditions of sales and delivery times.. . Address customer’s technical/commercial queries and issues in a timely manner.. . Provide contract review, including knowledge of terms and conditions, technical review, discounts, commissions, etc.. . Collect project details against RFQs and upload them to Salesforce (CRM).. . Order processing.. . Manage returned material authorization (RMA), if required.. . Work with Regional Sales Manager for designated region to maintain up-to-date information regarding status of customer activities to effectively serve customers when RSM is not availablePerform other duties as assigned, based on workload and business need.. . Act as a resource for customers and manufacturer’s reps in a designated territory, providing essential customer service, product selection and technical support in an effective, timely, and pleasant manner.. . Receive customer inquiries and review and interpret specifications and requirements to prepare quotations.. . Prepare commercial proposal and product sizing in line with customer technical requirements, commercial conditions of sales and delivery times.. . Address customer’s technical/commercial queries and issues in a timely manner.. . Provide contract review, including knowledge of terms and conditions, technical review, discounts, commissions, etc.. . Collect project details against RFQs and upload them to Salesforce (CRM).. . Order processing.. . Manage returned material authorization (RMA), if required.. . Work with Regional Sales Manager for designated region to maintain up-to-date information regarding status of customer activities to effectively serve customers when RSM is not available.. . Perform other duties as assigned, based on workload and business need.. . EDUCATION AND EXPERIENCE:. . Minimum 5 years of experience in quote process in mechanical applications with an engineering company or industry.. . B.E. – Mechanical / Instrumentation Engineering.. . Good knowledge of commercials terms.. . Experience with knowledge of safety systems, e.g., pressure relief products, rupture discs, flame arrestors, mechanical maintenance or services is preferred.. . TECHNICAL / FUNCTION SPECIFIC:. . Proficiency in Microsoft Office and experience of working on ERP, e.g., Salesforce.. . Highly motivated and innovative’. . Ability to multi-task, prioritize and manage time effectively.. . Intermediate math skills.. . Knowledge of units of measure. . Problem solving skills.. . Intermediate reading skills.. . Excellent written and verbal communication skills in . Mandarin and English. . . . Ability to read basic engineering drawings.. . Working knowledge of mechanical equipment and processes. . BEHAVORIAL:. . Sincere dedication to the best interests of the company, its customers, and employees.. . Ability to prioritize and manage own time efficiently to meet deadlines.. . Ability to function within a team environment.. . Quality, accuracy and safety oriented.. . Attention to detail.. . Positive attitude and ability to work well with others, including peers, members of management, representatives, customers, and outside vendors.. . Sufficient manual dexterity to successfully use a computer and telephone.. . Ability to sit for extended periods of time, up to 8 hours per day, though possibly more. . Ability to wear all required personal protective equipment when in the site or manufacturing area, including, but not limited to, safety glasses and safety shoes. . Company Location: Malaysia.