
Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl. at Next Job Abroad. Step into an exciting role with Next Job Abroad as a Finnish Speaking Customer Support Agent in the thriving iGaming industry based in Malta! This is an excellent opportunity to leverage your language skills and passion for customer service while experiencing life on a beautiful Mediterranean island. As a key member of our support team, you will assist Finnish-speaking players, ensuring they receive outstanding support and guidance.. Your role involves responding to inquiries, resolving issues, and educating customers about our gaming products through various channels. If you are enthusiastic, personable, and dedicated to enhancing the customer experience, we invite you to join our team. Plus, we offer a comprehensive relocation package to help ease your transition to Malta!. Responsibilities. . Provide exceptional customer service via chat, email, and phone to . Finnish. -speaking clients.. . Address and resolve customer questions and concerns promptly and effectively.. . Guide customers through our products and services to enhance their gaming experience.. . Work collaboratively with team members to ensure top-notch service delivery.. . Maintain accurate records of customer interactions in our CRM system.. . Collect and report customer feedback to aid in continuous improvement.. . Participate in training sessions to broaden product knowledge and strengthen service skills.. . . Fluency in . Finnish . and a strong command of English; additional languages are an asset.. . Experience in customer service or a related field is preferred.. . Strong communication skills and a customer-oriented attitude.. . Ability to multitask and work efficiently in a fast-paced environment.. . Familiarity with CRM systems and customer support tools is a plus.. . Willingness to relocate to . Malta . and engage in a new cultural experience.. . A genuine interest in gaming and knowledge of the iGaming industry is a bonus.. . Company Location: Finland.