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Dutch Speaking Technical Support for Proximus - Paid Relocation to Sofia at Mercier Consultancy MD. Mercier Consultancy MD is pleased to announce an exciting opportunity for a Dutch Speaking Technical Support Representative, with paid relocation to the beautiful city of Sofia, Bulgaria. This role is perfect for individuals who possess strong technical skills and a passion for solving problems while assisting Dutch-speaking customers with their technical inquiries. Join our dedicated team and help us provide exceptional support and solutions to our valued clients.. Key Responsibilities. . Provide first-class technical support to Dutch-speaking clients via phone, email, and chat.. . Diagnose and resolve technical issues related to products and services efficiently.. . Guide customers through problem-solving steps in a clear and understandable manner.. . Document technical issues and customer interactions accurately in our CRM system.. . Collaborate with product development and technical teams to escalate and resolve complex issues.. . Keep up-to-date with the latest product knowledge, software updates, and industry trends to enhance support quality.. . Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus.. Strong analytical and troubleshooting skills with a technical mindset.. Excellent communication skills, with the ability to convey technical information to non-technical individuals.. Familiarity with customer support software and ticketing systems is an advantage.. Ability to work both independently and collaboratively in a fast-paced environment.. A willingness to relocate to Sofia, Bulgaria, and adapt to a new culture.. Company Location: Greece.