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German Speaking Customer Service for Hospitality & Tourism industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in a plethora of industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our meticulous recruitment process is designed to match the best candidates with the right employers, ensuring success for both parties. We are currently seeking a dynamic individual to fill the role of German Speaking Customer Service for the Hospitality & Tourism industry. In this role, you will be at the forefront of delivering exceptional customer service experiences to our clients. If you are a passionate communicator with a strong background in customer service and fluency in German, we encourage you to apply for this exciting opportunity. With Patrique Mercier Recruitment, you are not just finding a job; you are building a career that transcends borders. Join us as we help you navigate the landscape of international opportunities, and make a significant impact in the hospitality and tourism sector.. Responsibilities. . Provide outstanding customer service and support to German-speaking clients in the hospitality and tourism sector.. . Assist customers with inquiries regarding bookings, cancellations, and general information.. . Resolve customer complaints and issues in a professional and timely manner.. . Maintain accurate records of customer interactions and transactions.. . Collaborate with other departments to enhance customer satisfaction and service delivery.. . Provide feedback on customer trends and challenges to improve service offerings.. . Continuously update knowledge of the hospitality and tourism industry to provide informed assistance.. . . Fluency in German and English, both written and verbal.. . Proven experience in a customer service role, preferably in hospitality or tourism.. . Strong communication and interpersonal skills.. . Ability to handle challenging situations with empathy and professionalism.. . Familiarity with customer service software and systems.. . Excellent problem-solving skills and attention to detail.. . Ability to work flexible hours, including weekends and holidays.. . Company Location: Greece.