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Czech Speaking Customer Experience Associate - Athens, Greece at Patrique Mercier Recruitment JP. Patrique Mercier Recruitment JP is seeking a Czech Speaking Customer Experience Associate to join our vibrant team in Athens, Greece! This exciting role is for individuals who are fluent in Czech and have a passion for delivering exceptional customer service. As a Customer Experience Associate, you will be responsible for assisting our Czech-speaking customers with their inquiries, resolving issues, and providing valuable insights about our products. If you are dedicated to making a positive impact on customer satisfaction and want to be part of a dynamic team, we would love to hear from you!. Responsibilities. . Deliver outstanding customer support to Czech-speaking clients through various communication channels including phone, email, and chat.. . Handle customer inquiries efficiently and professionally, ensuring a positive experience.. . Document all customer interactions carefully in the CRM system to maintain continuity and quality of service.. . Collaborate with team members to share feedback and improve service processes.. . Stay informed about product offerings and industry trends to provide accurate assistance.. . Engage in ongoing training and development opportunities to enhance your customer service skills and product knowledge.. . . Fluency in Czech and English, both written and spoken.. . Strong communication and interpersonal skills.. . Previous experience in customer service is a plus.. . Excellent problem-solving abilities and attention to detail.. . A proactive and customer-focused attitude.. . Experience with CRM systems and communication tools is advantageous.. . Ability to work well in a team environment and adapt to a fast-paced setting.. . Company Location: Greece.