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Dutch Speaking Customer Service for Health & Wellness Products Department at Mercier Consultancy Europe. Mercier Consultancy is on the lookout for a Dutch Speaking Customer Service Agent to join our Health & Wellness Products Department. In this impactful role, you will provide invaluable support to our Dutch-speaking customers who are interested in health and wellness products. Your responsibilities will encompass assisting customers with product inquiries, guiding them in their purchasing decisions, and resolving any issues they may encounter. If you are passionate about health and wellness, have excellent communication skills, and are committed to providing outstanding customer service, we invite you to become part of our team.. Responsibilities. . Provide exceptional customer service in Dutch for inquiries related to health and wellness products.. . Assist customers with understanding product features, benefits, and usage.. . Help customers navigate online orders, returns, and exchanges.. . Effectively resolve customer complaints and inquiries in a timely manner.. . Maintain accurate documentation of customer interactions and feedback.. . Collaborate with other departments to ensure efficient service delivery.. . Stay informed about health and wellness trends to provide informed assistance.. . . Fluency in Dutch and English, both written and spoken.. . Experience in customer service, preferably in the health and wellness or retail sector.. . Strong communication skills with a customer-focused approach.. . Ability to manage multiple inquiries and tasks effectively.. . Familiarity with customer service software or e-commerce platforms is a plus.. . Detail-oriented with strong problem-solving abilities.. . Willingness to work flexible hours, including weekends and holidays, if necessary.. . Company Location: Greece.