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Dutch Speaking Customer Service for Hospitality & Tourism industry at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is delighted to announce a rewarding opportunity for a Dutch Speaking Customer Service Representative in the Hospitality & Tourism industry. This position is ideal for individuals who are passionate about travel and hospitality, eager to provide outstanding service to Dutch-speaking clients.. Responsibilities. . Deliver exceptional customer service to Dutch-speaking customers via phone, email, and chat regarding travel and hospitality inquiries.. . Assist clients with booking processes, modifications, and cancellations while ensuring a seamless experience.. . Provide information about travel destinations, accommodations, and available services, helping customers make informed decisions.. . Handle customer complaints and feedback in a professional manner, ensuring customer satisfaction and loyalty.. . Collaborate with travel partners and internal teams to locate solutions and enhance service delivery.. . Maintain up-to-date knowledge of current promotions, travel policies, and company offerings.. . Document customer interactions accurately and contribute to service improvements.. . . Fluency in Dutch and English, both written and spoken.. . Experience in customer service, especially in the hospitality or tourism sector, is preferred.. . Strong communication skills and a customer-focused attitude.. . Ability to handle sensitive situations and solve problems effectively.. . Proficiency in customer service software and Microsoft Office Suite.. . Detail-oriented with excellent organizational skills.. . Passion for travel and helping others create memorable experiences.. . Company Location: Netherlands.