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Nordic Speaking Customer Service for Smart Home Technology Department at Patrique Mercier Recruitment TR. Patrique Mercier Recruitment is excited to offer an outstanding opportunity for a Nordic Speaking Customer Service Representative for the Smart Home Technology Department. In this innovative role, you will provide exceptional support to Nordic-speaking customers, assisting them with inquiries related to smart home products and services. Your passion for technology and commitment to customer satisfaction will play a vital role in enhancing the user experience. If you are fluent in a Nordic language and enjoy helping customers navigate their smart home solutions, we want you on our team!. Responsibilities. . Provide top-notch customer service to Nordic-speaking clients through various communication channels, including phone, email, and chat.. . Assist customers with product inquiries, troubleshooting, installations, and optimizing their smart home devices.. . Document all customer interactions accurately in the CRM system for effective tracking and follow-up.. . Collaborate with product and technical teams to address complex customer issues and provide solutions.. . Stay informed about the latest smart home technologies, trends, and product offerings to deliver knowledgeable support.. . Build rapport with customers to foster loyalty and ensure a positive experience with our brand.. . . Fluency in a Nordic language (Swedish, Danish, Norwegian, Finnish) and English; proficiency in additional languages is an advantage.. . Experience in customer service, particularly in the technology or smart home sector, is preferred.. . Excellent communication and problem-solving skills.. . Comfortable with technology and able to guide customers through product-related inquiries.. . Detail-oriented with strong organizational skills.. . Able to work both independently and in a collaborative team environment.. . Company Location: Greece.