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Account Manager, Emerging Sports & Group Travel at PIVOT Agency. About PIVOT Agency: . PIVOT is a Bay Area sports and entertainment agency making a name for itself in a fast-paced and dynamic industry. Our mission is to create innovative business-to-business opportunities and to unite brands and properties in lasting partnerships that channel the emotional energy of sports into profitable and meaningful consumer engagement.  . Our Mission: . To deliver best-in-class expertise, always prioritizing our clients’ needs to achieve optimal success.. Our Vision: . To be the industry-leading sports & entertainment agency by offering a strategic array of diverse, best-in-class client services.. Summary of the Role:. The Account Manager, Emerging Sports & Group Travel, is responsible for being a driving force in the vision and strategy for PIVOT’s group division within PIVOT Travel. This person is an effective communicator with a clear focus on performing for our current clients and being a key member to help build out a vision for the future of the Pivot travel group clients, including WNBA, NASCAR, NCAA, Youth Sports, Entertainment, Corporate/Wedding/Events and any group business outside of NBA/MLB/NFL/NHL travel. Our ideal candidate has a strong understanding of travel agency sales and all-encompassing logistics as they apply to clients. This person will be responsible for all aspects of group travel, including sales, client onboarding, sourcing, contracting, overseeing the day-to-day operations, finance, and analytics.. Essential Duties and Responsibilities:. . Uncover new opportunities within the group travel space. . Provide ongoing support to the Emerging Sports & Group Travel team with day-to-day operations through client interaction, liaison between the hotel and the client, and other administrative support. . Outline event requirements with client (dates of stay, room/meeting space needs, concessions, etc.). . Understand the client’s needs, budget, and requirements for each opportunity. . Strategically source hotels for each opportunity and generate hotel bid reports using CVENT. . Negotiate proposals with hotels to achieve the best rate and most conducive concessions based on client preferences. . Contract request/redlines within an efficient time frame. . Finalize and execute contract agreement with client and hotel. . Utilize Salesforce to build a pipeline, manage opportunities, and track data. . Provide support to clients for additional services needed (air, ground transportation, black-car service, long-term/short-term rental). . Building and maintaining strong partner relationships with all properties, NSO’s and clients. . Manage last-minute requests, needs, or changes.. . Follow up with the client and the hotel on any feedback or challenges encountered during the stay. . Report weekly to the Vice President, Emerging Sports & Group Travel with updates, wins/losses, and client-related information. . Work with the Travel Division finance team on any specific pick-up reports, commission, or hotel support. . Success Criteria:. . Ability to meet and exceed individual and department revenue goals on behalf of travel clients. . Ability to demonstrate commitment to PIVOT and PIVOT clients. . Ability to communicate with leadership on sales outreach activity and revenue pipeline projections. . Lead and update travel clients on the latest developments and relevant industry news. . Ability to act in the best interest of company objectives and collaborate with fellow team members and senior leadership. . Ability to use sound judgment and personal discretion in representing the company’s values and objectives inside and outside of the office. . Knowledge, Skills, and Abilities:. . An appropriate level of drive and toughness to effectively manage multiple demanding, critical projects in a fast-paced, technical environment, and a rapidly evolving industry. . A strong hotel brand awareness (i.e., Hilton, Hyatt, Marriott, IHG). . Advanced negotiation skills. . Knowledge of all aspects of travel (hotels, charter/commercial air, ground transportation, rentals, catering, etc.). . Strong interpersonal skills to be able to effectively manage different relationships with clients and hotels. . Excellent presentation, written, and oral communication skills. . Experience using CVENT, Salesforce, MS Office, Google Suite. . Education and Experience: . . BA/BS in Business, Sports Management, Marketing, or other related disciplines. . 3-5+ years of experience in sales, marketing, and business development, 3rd Party/Hotel, or team operations related position. . Expert knowledge and understanding of group logistics/ Hotel logistics from both a competitive and business perspective. . Existing book of business and industry relationships. . Acute attention to detail, organization, and efficiency. . Company Location: United States.