Danish Speaking Multilingual Support Representative at Patrique Mercier Recruitment By Nellie

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Danish Speaking Multilingual Support Representative at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to offer a rewarding opportunity for a Danish Speaking Multilingual Support Representative. This role is designed for individuals who excel in customer service and are fluent in multiple languages, particularly Danish.. Responsibilities. . Provide excellent support to clients in Danish and other languages across various platforms including phone, email, and chat.. . Assist customers with inquiries, resolve their issues, and provide detailed product information promptly.. . Handle and resolve customer complaints and feedback with professionalism and care.. . Accurately log all customer interactions in the CRM system for effective tracking and follow-up.. . Work in collaboration with team members and other departments to ensure a consistent and positive customer experience.. . Participate in ongoing training to keep up-to-date with products/services and enhance customer service skills.. . Proactively suggest improvements for service processes and customer interactions.. . . Fluency in Danish and at least one additional language (English, Swedish, Norwegian, etc.), both written and spoken.. . Prior experience in customer service or a related field is advantageous.. . Exceptional communication and interpersonal skills.. . Strong problem-solving skills with a focus on customer satisfaction.. . Ability to effectively prioritize and manage tasks in a fast-paced environment.. . Familiarity with customer support software and Microsoft Office tools.. . Enthusiastic, adaptable, and dedicated to delivering outstanding customer service.. . Company Location: Denmark.