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Spanish Speaking Social Media Support Advisor at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to announce an opening for a Spanish Speaking Social Media Support Advisor. This position is integral for individuals who are enthusiastic about social media and eager to enhance customer experience through effective communication and support. As a Spanish Speaking Social Media Support Advisor, you will play a key role in fostering positive interactions with our clients' Spanish-speaking audience.. Responsibilities. . Deliver outstanding support to Spanish-speaking customers via various social media channels, promptly addressing inquiries and resolving concerns.. . Monitor social media interactions to ensure timely responses to comments, messages, and questions from users.. . Engage with customers proactively to enhance their experience and satisfaction with the brand.. . Collaborate with marketing and content teams to ensure communications are consistent and aligned with the brand’s messaging.. . Analyze customer feedback and interactions to identify trends and suggest improvements to products and services.. . Support the creation of social media content that resonates with the Spanish-speaking audience.. . Stay informed on social media best practices and trends to provide enhanced support and insights.. . . Fluent in Spanish and English, with strong written and verbal communication skills.. . Experience in social media support, customer service, or community management is preferred.. . In-depth knowledge of various social media platforms and their user dynamics.. . Excellent problem-solving skills and a customer-oriented approach.. . Ability to multitask and manage priorities in a fast-paced environment.. . Familiarity with social media analytics tools is advantageous.. . A team player with a positive demeanor and a passion for providing exceptional customer service.. . Company Location: Spain.