Healthcare Scheduling Coordinator (Night Shift & Weekends) - Remote at ISTA Personnel Solutions

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Healthcare Scheduling Coordinator (Night Shift & Weekends) - Remote at ISTA Personnel Solutions. ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.. We are seeking a . Healthcare. . Scheduling Coordinator (After-Hours). to manage patient and nursing scheduling support, resolve issues, and provide direct client-facing communication. This role requires someone confident, personable, and able to handle an after-hours schedule while working independently.. Working Hours (SAST | 30 hours per week). . . Sunday:. 11:00 PM – 5:00 AM . . . Monday:. 11:00 PM – 5:00 AM . . . Friday:. 12:00 PM – 3:00 PM . and. 11:00 PM – 5:00 AM (split shift) . . . Saturday:. 2:00 PM – 11:00 PM. . (Tuesdays, Wednesdays, and Thursdays are off days). . . PLEASE NOTE. . . Internet Requirements:.  A . fixed fibre line.  with a minimum speed of . 25 Mbps (upload & download).  and the ability to support a . wired Ethernet connection.  is mandatory. Applicants without a fixed fibre line cannot be considered.. . . Power Backup:.  A . reliable power backup solution.  is required to manage . load shedding and power outages. . Applicants without a power backup cannot be considered.. . Job Functions. . . Appointment Coordination:. Schedule and manage appointments for patients, ensuring that all necessary resources and personnel are available.. . . Communication:. Serve as the primary point of contact for patients, families, and healthcare providers, providing updates and addressing any scheduling concerns.. . . Patient Management:. Maintain accurate and up-to-date records of patient appointments, medical needs, and preferences.. . . Home Care Coordination:. Collaborate with home care teams to ensure that patient needs are met and that all appointments are scheduled on time.. . . Problem Solving:. Address scheduling conflicts or issues as they arise, finding solutions that work for both the patient and healthcare provider.. . . Data Entry:. Input and update patient information in the scheduling system with precision and attention to detail.. . . Compliance:. Ensure that all scheduling practices comply with relevant healthcare regulations and privacy laws.. . . 1 - 2 years' experience in scheduling and coordination, preferably within a healthcare or home care service. . Exceptional communication skills. . Must be able to prioritize and multitask in a fast-paced environment. . Strong attention to detail and organized. . Problem solver. . Must be proficient in Microsoft Office. . If you are not contacted within 14 working days, please consider your application unsuccessful.. Company Location: South Africa.