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Medical Support Specialist (Spanish/English) at Core-VA Solutions. We are seeking a . Medical Support Specialist. to support U.S. healthcare clients through remote clinical coordination, patient communication, and administrative assistance. This role requires . conversational Spanish. , as regular interaction with Spanish-speaking patients and families is part of day-to-day responsibilities.. Job Responsibilities. As a Medical Support Specialist at Core-VA Solutions, you will support healthcare operations by providing remote clinical and administrative assistance. Responsibilities include, but are not limited to:. Review and organize patient information remotely to support care coordination and provider follow-ups. . Assist with patient assessments by gathering relevant details through chart review, intake information, and care coordination tasks. . Update patient records, care plans, and documentation in coordination with healthcare providers. . Review and manage medication lists and support medication refill coordination by routing requests to providers or pharmacies. . Maintain accurate and up-to-date patient records in electronic health record (EHR) systems. . Communicate with Spanish-speaking patients and families to support care coordination, appointment reminders, education, and follow-ups (non-clinical). . Report patient concerns or changes to the appropriate healthcare team and document accordingly. . Utilize telehealth platforms and secure communication tools for virtual interactions. . Ensure HIPAA compliance and maintain patient confidentiality at all times. . Organize and manage healthcare documentation, schedules, and records. . Skills. Conversational Spanish proficiency (spoken) required; ability to understand and respond in common patient-care scenarios. . High attention to detail when handling healthcare documentation and patient records. . Clear verbal and written communication skills with patients, families, and healthcare teams. . Proficiency with telehealth platforms and virtual communication tools. . Strong organizational and time-management skills. . Working knowledge of HIPAA and patient confidentiality requirements.. Experience. Experience in a remote, virtual, or healthcare support role preferred. . Experience using Electronic Health Record (EHR) systems (e.g., Epic, Cerner, or similar). . Experience supporting medication coordination processes and patient follow-ups is a plus. . Familiarity with scheduling tools and secure messaging platforms is an advantage.. Company Location: Philippines.