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Norwegian Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation provided. This role allows you to immerse yourself in a vibrant new culture while delivering exceptional customer support to our Norwegian-speaking clientele.. Responsibilities. . Provide support to Norwegian-speaking customers via phone, email, and chat, addressing inquiries related to products and services.. . Ensure clear communication, delivering detailed information and resolving customer issues with a friendly and professional demeanor.. . Document all customer interactions accurately within the CRM system for quality assurance and future reference.. . Collaborate with team members and internal departments to facilitate efficient problem resolution and enhance customer satisfaction.. . Stay informed about product offerings, promotions, and company policies to assist customers effectively.. . Participate in training and development opportunities to enhance your service capabilities and product knowledge.. . . Fluency in Norwegian (both written and spoken); proficiency in English is desirable.. . Experience in customer service is preferred, ideally in a fast-paced environment.. . Excellent communication and interpersonal skills, with a passion for providing outstanding support to customers.. . Ability to handle challenging situations with patience and professionalism.. . Proficiency in CRM systems and basic computer applications.. . Willingness to relocate to Bulgaria and adapt to a new cultural environment.. . A proactive attitude toward learning and personal development within the company.. . Company Location: Greece.