Danish Speaking VIP Customer Support Agent at Patrique Mercier Recruitment By Nellie

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Danish Speaking VIP Customer Support Agent at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is seeking a Danish Speaking VIP Customer Support Agent to join a high-class team dedicated to providing excellent service to our VIP clientele. This role offers the chance to engage with high-profile customers, ensuring they receive tailored support and exceptional experiences.. Responsibilities. . Deliver personalized support to VIP Danish-speaking customers via phone, email, and live chat.. . Build and maintain strong relationships with high-value clients, understanding their needs and preferences.. . Efficiently address and resolve complex inquiries and issues to ensure customer satisfaction.. . Document customer interactions thoroughly for effective follow-up and service enhancement.. . Collaborate with teams to ensure seamless service delivery and client issue resolution.. . Proactively seek feedback from clients to improve service quality and processes.. . Stay informed about the latest products and promotions to provide accurate information to customers.. . . Fluency in Danish and English, both written and spoken.. . Previous experience in customer support, ideally with VIP customers.. . Outstanding communication and relationship management skills.. . Strong analytical and problem-solving capabilities.. . Attention to detail with excellent organizational skills.. . Familiarity with CRM systems and office software.. . Proactive and customer-oriented mindset with a passion for delivering exceptional service.. . Company Location: Denmark.