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Field Service Technician/Engineer at Jobgether. This position is posted by Jobgether on behalf of MicrotracBEL Corp. We are currently looking for a . Field Service Technician/Engineer. in . United States. .. This role offers a hands-on opportunity to support and maintain advanced laboratory instruments across the country, ensuring customers maximize the value and performance of their equipment. As a key technical resource, you will perform installations, repairs, preventive maintenance, and user training, often working independently and directly with clients. This position is ideal for a detail-oriented professional who thrives in dynamic environments, enjoys problem-solving, and values building strong customer relationships. Extensive travel is required, and initial technical training will be provided to set you up for success.. . Accountabilities:. . Install, commission, and calibrate laboratory instruments at customer sites to guarantee optimal functionality and user confidence.. . Deliver comprehensive operation and software training to customers for safe and efficient technology use.. . Perform troubleshooting, repairs, and preventive maintenance to minimize equipment downtime and enhance productivity.. . Provide timely phone and email support to resolve customer issues effectively.. . Maintain accurate service documentation and reports to support quality control and continuous improvement.. . Build and sustain strong customer relationships by offering responsive and reliable service.. . Adhere strictly to company policies, safety standards, and service excellence protocols.. . . Bachelor’s or Associate Degree in Engineering, Technical, or related discipline.. . Minimum of 3 years’ experience servicing or repairing laboratory instruments at customer locations.. . Solid technical knowledge of optical, mechanical, electronic, and computer systems.. . Strong communication and interpersonal skills, with the ability to work effectively under pressure.. . Skilled at diagnosing and resolving complex technical problems independently.. . Detail-oriented approach to documentation and reporting.. . Excellent self-management, multitasking, and time management abilities.. . Willingness and ability to travel up to 75% within the U.S., with convenient access to major airports.. . Company Location: United States.