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Educational Program Director at Tutor Me Education. This job is fully Remote! . Clear English communication skills required.. . A recorded self-interview is required to apply for this role, apply only if you are willing to accomplish the self-interview.. Responsibilities. . The Educational Program Director is integral to the success of Tutor Me Education by coordinating instructors, tracking student progress, and providing quality customer service. . Actively support Tutor Me Education Regional Operations. . Provide outstanding academic services to students and their families. . Operate seamlessly in a virtual operating environment. . Maintain Tutor Me Education operating standards including people, financial, and academic standards. . Ensure delivery of programs and initiatives for our students and school district partners. . Meet operational excellence standards. . Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and creating/ managing schedules with students and teachers. . Manage class schedules to effectively staff sessions and meet company efficiency and usage targets. . Manage virtual tutoring sessions. . Monitor all students’ academic progress. . Help ensure flawless execution of programs and initiatives. . Manage your own time in compliance with company and regulatory requirements. . Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments. . Other responsibilities – as required by the business. . Relish building relationships with students and their families. . Dedicated to meeting the expectations and requirements of internal and external customers. . Fosters an environment of open communication with students and parents to ensure positive and effective conflict resolution. . Qualifications. . Time management, planning, and prioritization. . Ability to organize and manage multiple responsibilities successfully. . Exhibits professional and approachable demeanor. . Ability to prioritize and focus on key objectives, which may change from month to month. . Effective communications both in virtual environments. . Proficient in using all communication media including in person, phone, and video. . Ability to build engagement and trust in virtual relationships, whether with customers or with team members. . Works Well With Others. . Learning agility – able to adapt to changes in work environment by changing behaviors as required. . Able to acquire new skills as required. . Ability to engage, manage and grow virtual relationships with customers, employees, and business partners (e.g. local schools). . Ability to manage remote teachers. . Ability to work independently. . High tolerance for ambiguity. . Bachelor’s Degree required. . 2-3 years progressive career growth. . Experience working in a virtual operations and team environment. . Bilingual in English and Spanish beneficial. . Proficient in Microsoft Office and Google applications. . Company Location: Philippines.