We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Slovak Speaking IT Support Specialist - Athens at Patrique Mercier Recruitment JP. Patrique Mercier Recruitment JP is excited to announce a fantastic opportunity for a Slovak Speaking IT Support Specialist in Athens, Greece! This role is perfect for individuals who are passionate about technology and dedicated to providing excellent customer service. As a vital member of our team, you will assist Slovak-speaking clients in overcoming their IT challenges and ensuring their technical needs are met with efficiency and professionalism.. Key Responsibilities. . Provide outstanding technical support to Slovak-speaking customers via phone, email, and chat.. . Troubleshoot and resolve a variety of hardware, software, and network issues.. . Guide clients through technical inquiries while educating them on best practices and features.. . Document all customer interactions and resolutions accurately in the support database.. . Work collaboratively with other team members to escalate complex issues as needed.. . Stay informed about the latest trends and updates in technology to enhance support services.. . Engage in continuous learning and development to sharpen your technical skills.. . . Fluency in Slovak and English is required.. . Experience in IT support or a technical customer service role is preferred.. . Strong analytical and troubleshooting skills.. . Excellent communication and interpersonal skills, with a focus on customer satisfaction.. . Ability to effectively manage multiple priorities in a fast-paced environment.. . Familiarity with common operating systems, software applications, and networking concepts.. . A proactive, positive attitude and a commitment to teamwork and professional growth.. . Company Location: Austria.