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AU Mortgage Brokerage Admin Support - 112 at D2B. OVERVIEW. :. Join a premier Australian boutique mortgage brokerage that specializes in high-complexity lending and "low-doc" solutions for the self-employed market. We pride ourselves on navigating non-standard financial structures and delivering tailored strategies for clients with diverse property portfolios. As an Administration Assistant, you will play a pivotal role in the "engine room" of our operations, ensuring a seamless document collection process and supporting the delivery of expert-driven loan solutions that empower entrepreneurs to achieve their financial goals.. RESPONSIBILITIES:. Pipeline. . Management. : Oversee the initial stages of the loan lifecycle by creating new client profiles within Broker Engine and initiating document upload requests.. Document Coordination. : Manage the end-to-end collection of financial documentation, rigorously reviewing incoming files for accuracy and completeness.. Client Communication. : Act as a professional point of contact for clients, providing clear updates and persistent follow-ups to ensure all requested information is satisfactorily uploaded.. Application Support. : Collaborate closely with the Administration Manager to prepare and build out loan applications, ensuring they meet lender requirements.. Team Collaboration. : Partner with the sales and deal-generation teams to streamline the transition from lead to application, maintaining a high level of momentum for every file.. Process Optimization. :Proactively identify bottlenecks in the administrative workflow and suggest improvements to enhance efficiency and the client experience.. Executive Support. : Perform ad-hoc administrative duties as directed by the Company Directors to support the firm’s strategic objectives.. Professional Development. : Participate in ongoing coaching and mentorship sessions to refine your expertise in complex lending structures and mortgage administration.. Must Have. :. Experience. : Previous experience in an administrative or support role within the . Australian mortgage brokerage. , banking, or financial services industry is . highly essential. .. Technical Proficiency. : Prior exposure to Broker Engine or similar mortgage CRM platforms (e.g., Mercury, MyCRM, or Salestrekker) is a significant advantage.. Education. : Bachelor’s degree required—ideally in Finance, Accounting,. Business, or Economics.. Attention to Detail. : Exceptional organizational skills with the ability to spot discrepancies in financial documents and complex data.. Communication. : Strong verbal and written communication skills in English with a focus on delivering high-quality client service.. Reliability. : A self-starter who can manage competing priorities in a fast-paced, deadline-driven environment.. Preferred Skills (Nice to Have). :. Industry Knowledge. : Basic understanding of self-employed income analysis and "low-doc" lending requirements.. Growth Mindset. : A desire to learn the intricacies of non-standard lending and progress within a specialized financial firm.. Company Location: Philippines.