Supply Chain Manager at PetLab Co.

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Supply Chain Manager at PetLab Co.. Title:  Supply Chain Manager. Location: UK Remote or Hybrid- monthly travel to our Central London Office . Position: (Perm). About Petlab Co. PetLab Co. is the world’s fastest-growing pet supplement business. Launching in 2018, we successfully achieved a 9-figure revenue in 2024 without any external funding. We have a loyal community of loving pet parents and over 1.5 million happy dogs whose lives have been positively impacted by our innovative products. Our team is vibrant, fast-moving, and customer-driven where high-performers are valued and rewarded. And it is the ideal place for an ambitious, hardworking, animal lover who wants to progress their career rapidly.. A Day In The Life…. Petlab Co is looking for a Supply Chain Manager at PetLab Co. to lead tactical and operational execution across global supply chain. Reporting to the Head of Supply Chain you will be overseeing supply planning, procurement coordination, and inventory across DTC, Amazon, and retail channels. This role is pivotal in ensuring we meet service levels while optimizing cost, working capital, and supplier performance. This is an exciting role within the integral PetLab Co Global Supply Chain team.We move and think fast so it’s important that you are able to thrive in a fast-paced environment and are happy to roll up your sleeves to do whatever it takes to support the team in every way possible. If that sounds exciting - we would love you to join our pack!. . Your day to day will look a little bit like this…. Planning & Inventory. . Act as single point of contact for supply planning across all sales channels and all GEO’s.. . Collaborate with demand planner to align forecasts and inventory strategies, ensuring planners receive relevant forecasts.. . Manage and maintain optimal inventory levels across fulfilment nodes to achieve 98%+ availability.. . Evaluate end-to-end supply chain processes . . . Optimising efficiency and cost-effectiveness . . Identifying opportunities for process improvement . . Implementing best practices.. . . Procurement & Supplier Coordination. . Accountable for  Supplier communication and coordination for all inventory purchase requirements.. . Ensuring on-time delivery of all purchase orders. . Monitoring vendor SLAs and lead times and KPIs, with regular business reviews (quarterly). . Leading month end stock reconciliation process, working with planners and finance team to investigate and resolve any/all discrepancies.. . Act as single point of contact for any major stock risks, working directly with our contract manufacturers to mitigate.. . Control and manage SKU selection within the customer journey to improve the supply chain planning process. . Support Head of Supply Chain with any sourcing and supply chain initiatives both planned or under feasibility review. .  Process & Tools. . Ensure planners have the right tools and systems to ensure data accuracy . . Audit and optimise the supply chain processes, adapting to business and team’s needs.. . Partner with Tech & Data teams to improve reporting automation and KPI dashboards.. . Support S&OP contributing to forecast reviews, launches, and constraint planning.. . Manage and support a team of 3 planners,  acting as a coach and mentor to  ensure team development. . What You Need…. . 4–6 years in supply chain, operations, or planning, preferably in a FMCG, eCommerce, or omnichannel brand.. . Strong grasp of inventory management, demand/supply balancing, and PO processes.. . Experience working with ERPs (NetSuite ideal), and planning tools.. . Intermediate to advanced Excel/Google Sheets; Power BI or Looker a plus.. . Experience of managing and mentoring a team, leadership skills required. . Proven experience in working cross functionally in a collaborative manner. . . Detail-oriented and analytical, yet action-biased and adaptable in fast-paced environments.. . Excellent communicator and collaborator, able to work cross-functionally with Ops, NPD, Finance, and Growth teams.. . Ability to influence, by getting external partners on side. . Company Location: United Kingdom.