SLOVAK Speaking Remote Technical Support for Major IT Firm - Paid Relocation at Patrique Mercier Recruitment JP. Join Patrique Mercier Recruitment JP as a Slovak Speaking Remote Technical Support Specialist for a prestigious IT firm and enjoy the flexibility of remote work along with the opportunity for fully paid relocation! . This exciting position allows you to support Slovak-speaking customers from the comfort of your home while being part of a dynamic and innovative tech environment. In this role, you will address various technical inquiries related to cutting-edge technology products and services. If you’re passionate about technology and customer service, and are looking for a position that offers both flexibility and adventure, this opportunity is perfect for you!. Responsibilities. . Provide top-notch technical support to Slovak-speaking customers via phone, email, and chat.. . Diagnose and troubleshoot technical issues related to the company's products and services efficiently.. . Collaborate with technical teams to escalate and resolve complex problems.. . Maintain comprehensive records of customer interactions and support tickets within the CRM system.. . Participate in ongoing training and skill enhancement programs to stay updated on product knowledge.. . Gather customer feedback to suggest improvements in products and support processes.. . Contribute to team goals and initiatives to improve overall customer satisfaction.. . . Fluency in Slovak and English, both spoken and written.. . Strong technical understanding and troubleshooting skills.. . Excellent communication and customer service capabilities.. . Previous experience in technical support or a related field is preferred.. . Ability to learn and adapt quickly to new technologies and processes.. . A collaborative spirit with a passion for helping customers.. . Willingness to consider relocation as part of your career development.. . Company Location: Poland.
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