Head of Tutor Community at AlGooru

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Head of Tutor Community at AlGooru. Join AlGooru as our next Head of Tutor Community! 🌟. Who Are We. 📚 AlGooru is the leading private tutoring platform in Saudi. We're the first licensed by the National E-Learning Center (NELC), and we're renowned for providing tech-enabled tailored educational support to students from all ages and levels (K-12, university, and professionals).. 🪙 We've been backed by various local, regional, and international investors including Constructor Capital, Plug & Play Ventures, Techstars, KAUST, Hub71, family offices, and others.. 💡 A Fun Fact about AlGooru is that its name derives from “Guru,” a Sanskrit word meaning a mentor, guide, expert, or master.. Your Role. At AlGooru, we're not just building a platform; we're building a future where personalized learning is accessible to everyone. As our . Head of Tutor Community. , you’ll be at the heart of the TC tribe, driving impact by:. . . Own and optimize the end-to-end tutor lifecycle. from recruitment and onboarding to engagement, retention, and performance tracking. . . . Ensure platform excellence. by maintaining a high-quality, well-represented, and data-driven tutor supply aligned with AlGooru’s operational goals. . . . Drive cross-functional collaboration. with product, marketing, and design teams to enhance tutor experience, platform content, and operational efficiency.. . A Day In Your Life:. Tutor Recruitment, Screening, and Onboarding. . Own and continuously improve AlGooru’s tutor application flow and vetting criteria.. . Screen tutor applications, follow up on documentation, and support applicants throughout the onboarding process.. . Design and maintain a Tutor Application Roadmap aligned with company goals, in coordination with the Product team.. . Manage recruitment metrics and ensure the platform maintains a high-quality tutor supply.. . Lead the end-to-end onboarding process, including the creation of guides, training material, and documentation.. . Tutor Engagement, Care, and Retention. . Own tutor communications: manage all content sent to tutors and ensure consistency, clarity, and alignment with AlGooru's tone.. . Respond to tutor queries and provide guidance throughout their journey.. . Plan and execute tutor community engagement events (webinars, challenges, feedback sessions).. . Collaborate with the Design and Marketing teams to produce engaging, educational content.. . Launch recognition and incentive programs to drive motivation and performance.. . Cultivate partnerships with external organizations to enhance tutor satisfaction.. . Own and monitor Tutor Happiness and Retention KPIs.. . Tutor Profiles and Representation. . Create and manage tutor profiles/cards featured on the platform, ensuring quality and accuracy.. . Collect multimedia and supporting materials to boost tutor visibility and conversion.. . Technical Operations & Data Analysis. . Lead optimization of operational workflows for basic and preferred tutors.. . Monitor and analyze key metrics like tutor activity, tutor saturation, and supply-demand alignment.. . Leverage data visualization tools to present insights and guide decision-making.. . Identify trends and process gaps through statistical analysis, communicating findings to product teams for technical enhancements.. . Cross-Functional Collaboration. . Conduct tutor focus groups, interviews, and usability testing to support product development.. . Collaborate with marketing for tutor-led social media initiatives.. . Ensure alignment between tutor operations and platform feature rollouts.. . You’re the Head of Tutor Community we’re looking for if you have:. . 5+ years experience in community management, operations, or data-driven education roles. . Proven ability to lead community initiatives and foster engagement in digital platforms. . Proficiency in statistical analysis and tools such as Excel; data visualization experience (e.g., Tableau, Power BI) is a plus. . Experience managing or building data pipelines is an asset. . Excellent organizational, analytical, and problem-solving skills. . Passion for education, mentorship, and community development. . Background in education or edtech is a plus. . Traits We Love. . Results-Driven. . Proactive & Takes Initiative. . Balances Speed & Quality. . End-User Obsessed. . Strong Communictor . . Independent & Team Player. . Eager to Learn. . The Hiring Journey. . Screening & Intro Call (5-10 mins). . Chemistry meeting (15-30 minutes). . Technical interview 1 (30-60 minutes). . Technical interview 2 (30-60 minutes). . Vision Fit Interview (30-60 minutes). . Offer extended to successful applicants. . Company Location: Egypt.