We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Emergency Medical Services (EMS) Dispatcher - US hours (Remote) at ISTA Personnel Solutions. I. STA Personnel Solutions. . South Africa - . we are a global BPO company, partnering with a USA-based client offering private medical transportation, who is seeking a. Emergency Medical Services (EMS) Dispatcher. . We are seeking a candidate who is resilient and able to remain composed in challenging situations, including when dealing with EMTs. The ideal candidate will thrive in a fast-paced environment, demonstrating strong attention to detail and exceptional organizational skills.. **This position requires flexibility, with shifts spanning from Mon – Sun. It also involves shifts of up to 12 hours across 2 to 3 days and shorter shifts on the remaining days. **. PLEASE NOTE: . . . Internet Requirements:. A . fixed fibre line. with a minimum speed of . 25 Mbps (upload & download). and the ability to support a . wired Ethernet connection. is mandatory. . Applicants without a fixed fibre line cannot be considered.. . . . Power Backup:. A . reliable power backup solution. is required to manage . load shedding and power outages. . . Applicants without a power backup cannot be considered.. . . . Work Environment:. . This is a remote role for South African Citizens only.. . . Duties.  may include:. . Answering incoming calls, administrative, non-emergency, and emergency. . . Professional etiquette. . Promptly ascertain proper levels of response.. . Triage calls and enter data into computer system.. . . Data Entry with critical attention to details.. . Constantly monitoring the dispatch system.. . . Ensure units are en-route.. . Post moves in a timely fashion.. . Ensure other unites are within acceptable distance.. . . Communicate appropriate routing instructions.. . Investigate and report all time exceptions.. . Complete and submit daily reports.. . . Experience in the Healthcare Industry experience will be beneficial. . Previous experience in dispatch or coordination will be an added benefit. . Customer service skills. . Ability to prioritize multiple tasks; ability to work independently and as a team member.. . Competent radio communication skills.. . Excellent English communication skills (written and verbal).. . If you are not contacted within 14 working days, please consider your application unsuccessful. . Company Location: South Africa.