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Nordic Speaking Customer Service - Banking - Athens, Greece at Patrique Mercier Recruitment JP. Join Patrique Mercier Recruitment JP in Athens, Greece, as a Nordic-speaking customer service representative in the banking sector! This exciting opportunity allows you to immerse yourself in a vibrant city while providing exceptional service to clients in the financial industry. In this role, you will assist Nordic-speaking customers with their banking inquiries, ensuring their needs are met with professionalism and expertise. If you are passionate about customer service and interested in a career within the financial sector, this could be your perfect opportunity to thrive in a rewarding environment!. Responsibilities. . Provide excellent customer support to Nordic-speaking clients through various communication methods, including phone, email, and live chat.. . Assist customers with banking inquiries, account management, and product information.. . Maintain a strong knowledge of banking products, policies, and regulations to effectively address customer needs.. . Document customer interactions in the company’s CRM system for accurate record-keeping.. . Collaborate with team members to identify areas for service improvement and enhance customer satisfaction.. . Participate in continuous training initiatives to develop skills and stay updated on industry trends.. . Provide feedback on customer service processes and contribute ideas for enhancements.. . . Fluent in one of the Nordic languages (Danish, Swedish, Norwegian, or Finnish), both written and spoken; proficiency in English is also required.. . Strong customer service skills with effective communication and interpersonal abilities.. . Ability to work in a fast-paced environment and manage multiple tasks efficiently.. . Analytical and problem-solving skills with a customer-first mindset.. . Prior experience in customer service, particularly within the banking or financial sector, is preferred.. . Keen understanding of banking products and customer support systems.. . A proactive attitude, adaptability, and enthusiasm for learning in a dynamic industry.. . Company Location: Greece.