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Operations Support at London Stays. We are seeking a proactive and detail-oriented Operations Support Specialist to play a key role in keeping our day-to-day operations running smoothly. This position requires someone who thrives in a fast-paced environment, can manage multiple priorities, and is comfortable taking ownership of diverse tasks across departments. You will coordinate projects, monitor performance metrics, and help improve internal processes — ensuring the team stays organised, efficient, and aligned.. This is a hands-on role suited for someone who enjoys problem-solving, collaborating across teams, and stepping in wherever needed to keep operations moving seamlessly.. Key Responsibilities. Oversee and support daily operational and HR activities to ensure smooth workflow and timely task completion.. Coordinate cross-departmental projects, tracking progress and ensuring deliverables meet quality standards and deadlines.. Monitor and analyse performance metrics to identify areas for improvement and ensure KPIs are achieved.. Prepare and maintain reports, meeting notes, and process documentation, including standard operating procedures (SOPs).. Streamline workflows and recommend improvements to enhance operational efficiency and team collaboration.. Ensure compliance with company policies, HR standards, and data protection requirements.. Take initiative and contribute beyond core responsibilities to support the wider team’s success.. Demonstrate flexibility, accountability, and a proactive approach in all assigned duties.. Skills and Qualifications: . Minimum 2–3 years of experience in administrative, operational, HR, or coordination roles.. Excellent organisational, multitasking, and time management skills, with strong attention to detail.. Advanced English communication skills (C2 level required), both written and spoken.. Strong interpersonal and communication abilities, with a proactive approach to keeping teams aligned, following up on pending tasks, and ensuring progress across departments.. Receptive to feedback and committed to personal and professional growth.. Reliable and honest, maintaining high levels of integrity and accountability in all interactions.. Tech-savvy and adaptable, with proficiency in project management and collaboration tools (e.g., ClickUp, Asana, Trello).. Demonstrated ability to learn new systems and processes quickly.. Proven ability to manage competing priorities in a fast-paced, remote work environment.. Team-oriented with the confidence to work independently and take initiative across departments.. Company Location: Egypt.