Global Chief Clients & Markets at Dentons. Dentons is designed to be different. We are driven to always be the firm of the future, to challenge the status quo, and to provide holistic business solutions to our clients in new and innovative ways. We are the lightbulb moments. The bold ideas. We are the world's largest global law firm, with 12,000+ people across 80+ countries. Driven by the diverse perspectives of our people, our clients, and our communities, we combine local knowledge with global insight.. About the role. The . Global Chief Clients & Markets. role will lead the development and execution of the firm’s global internal and external business development strategy, working in close partnership with regional marketing and business development leaders across Dentons. As a member of the Global Management Committee this individual reports directly to the Global Chief Executive Officer and works collaboratively with Global Chiefs, Global Board, Regional Leadership, Regional and Global Teams.. The role also partners with leaders of the global brand, global communications, global talent and digital functions to drive a cohesive, sophisticated, and client-centric market presence.. Responsibilities. Through interaction with key stakeholders, including partners, practice and sector leaders, regional leaders, and functional leads, develop and support the implementation of Firmwide initiatives that drive the Firm’s focus on all aspects of BD: client acquisition, client growth, client retention and service satisfaction, cross-selling and the development of profitable revenue. . Increase partner engagement with tools and support positioned to increase cross-selling.. Lead, develop and support internal and external business development campaigns that are innovative, effective and deliver a measurable ROI including materials, systems and processes focused on client acquisition and client growth. . Assist with the development of the Firm’s clients and markets strategy which incorporates sectors, service lines and geographies and implement as agreed. . Sponsor best-in-class business development, marketing systems and platforms, promoting their effective use throughout the Firm and monitoring current and future opportunities for more effective use and development. . Strategic Leadership & Market Growth:. . Shape the growth strategy in line with the Firm's five-year strategy.. . Implement the strategy, manage leadership appointments and work with leaders to refine strategies, develop plans and monitor and support execution.. . Underpin the strategy through the appropriate shared infrastructure – e.g. global client and sector data, client relationship management, credentials – and market insights / intelligence; ensure the integrity of global client data by sustaining and enhancing existing processes and taxonomies.. . Work with other functions to develop and deliver solutions to advance the strategy, e.g. financial consolidation and reporting, alignment of conflict policy with market strategies, development of credits policy, execution of brand strategy.. . Identify and deliver global offerings and go-to-market campaigns based on market developments.. . Position for growth through credentials, directory rankings and league tables.. . Assess commercial potential and undertake due diligence of firms considered for combination; drive integration of these firms for the realization of the commercial potential identified.. . Represent the Clients & Markets view in relevant committees of the Firm, e.g. Global Matter Credit Committee, Global Business Acceptance Committee.. . Direct line management of the global team and work with Regional CEOs and regional teams to execute our strategy globally.. . Business Planning:. . Working with the Global CEO, lead the business planning process for the Firm’s global practice and sector groups. . . Assist with benchmarking, monitoring and measurement of achievement against strategic objectives and business plans. . . Develop annual global practice and industry group budgets. . . Lead the delivery of annual submissions for key legal directories. . . Client Focus:. . Work with the Global Client Partner to advance a leading Firmwide client program. . . Collaborating with the Global Client Development Partner, embed an integrated client listening and client feedback program. . . Develop, ensure alignment and manage the production of Firmwide business development materials and collateral. . . Support strategic/key pitches and develop advanced approaches and content for use across the Firm.. . Develop systems, processes and tools to assist in the more efficient development of business development proposals. . . Sector & Practice Engagement:. . Work with the practice and sector groups to encourage the identification, development and execution of thought leadership programs around the Firm’s high value services.. . Proactively drive development of integrated market focused budgets that ensure the strategic and efficient delivery of initiatives that win new clients, growing existing clients and secure profitable revenue.. . Build systems and process to measure the effective delivery of business development programs and campaigns and measure client growth.. . Through dedicated resource, support the development of best practice business development skills in partners and lawyers.. . Manage a small team of global business development professionals and support the future further globalization of the function. . . Work collaboratively with the leads of the brand, communication and digital global functions to ensure a coordinated, sophisticated and client focused approach. . . Required Qualifications:. . Bachelor’s degree in business, Marketing, Law, or a related discipline is required. . . An advanced degree such as an MBA is strongly preferred, particularly where it supports commercial fluency, leadership development, or strategic acumen.. . Required Experience:. . Minimum of 10 - 15 years of progressive leadership experience in business development, marketing, client relationship management, or commercial roles within a global professional service, legal, or consulting environment with a proven track record.. . Demonstrated success in a global leadership position, including experience serving on executive committees and owning responsibility for strategic market positioning and revenue outcomes.. . Proven track record in managing complex, cross-border business development programs and multi-channel campaigns across sectors, geographies, and client segments.. . Experience leading teams and driving change in highly matrixed, international firms, with direct accountability for both central and regional operations.. . Strong working knowledge of digital marketing platforms, client intelligence systems, CRM and proposal tools, and the strategic use of technology to scale BD impact.. . Exposure to mergers, acquisitions, and integrations — especially in areas such as market alignment, brand positioning, and strategic client transition planning.. . Ability to influence senior leaders and stakeholders across complex organizational landscapes, offering clear strategic direction, counsel, and leadership.. . Proven ability to win high-value client assignments, accelerate relationship growth, and drive long-term revenue generation.. . Strong credentials in proposal development, pitch strategy, and the orchestration of client engagement programs.. . Skills & Knowledge:. . Strong project management skills and organizational management skills. . . Excellent communication skills with the ability to influence multiple stakeholders. . . The successful candidate must be collaborative in nature, polycentric in thinking, culturally astute and possess excellent judgment, particularly as it relates to effecting change. . . Comfort operating amid ambiguity.. . Competencies & Critical Leadership Capabilities:. Strategic Thinking & Vision. . Ability to translate global market trends into actionable strategy.. . Long-term planning and prioritization aligned with firmwide objectives.. . Commercial acumen and innovation mindset. . Global Market & Client Insight. Deep understanding of client lifecycle management: acquisition, retention, and growth.. . Experience navigating both mature and emerging markets. Familiarity with sector-specific market dynamics and go-to-market strategies. Deep understanding of how to drive and evaluate business performance, including financial growth, client acquisition, and profitable expansion. Skilled in balancing legal, policy, and operational considerations with the Firm’s broader strategic objectives. Applies sound judgment and a growth-oriented mindset to identify market opportunities, shape go-to-market plans and optimize ROI across geographies.. . Leadership & Influence. Executive presence with the ability to lead across cultures and geographies. Capacity to engage and influence senior stakeholders, including partners and regional CEOs. Strong team leadership and talent development skills, especially across matrixed structures. A dynamic and inclusive leader with a proven ability to manage and develop high-performing global teams. Communicates a clear and compelling vision, empowers colleagues with trust and accountability, and cultivates talent pipelines with a commitment to equity and diversity. Establishes clear performance expectations and encourages cross-functional collaboration to meet evolving market needs. Able to lead through change with empathy and executional rigor.. Business Development Excellence. Expertise in designing and executing integrated BD strategies and campaigns. Sophisticated approach to client listening, pitch strategy, and cross-selling enablement. Track record of building high-impact BD infrastructure, systems, and tools.. Collaboration & Influencing. Demonstrated ability to build and sustain close, productive relationships across a global, matrixed enterprise. Gains credibility through timely, practical, business-aligned counsel. Listens with intent, communicates with influence, and aligns decisions across multiple functional leaders. Brings courage and independence of thought, with the resilience to advocate for new directions and challenge the status quo constructively. Acts as a creative problem-solver and trusted advisor with strong interpersonal gravitas. Confident in navigating complex governance and committee structures. Experience driving alignment among multiple functions: brand, communications, digital, and operations. Exceptional ability to work cross-functionally to deliver cohesive client-facing strategies.. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.. Company Location: United Kingdom.
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