We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Italian Speaking Customer Service for Pharmaceuticals industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is expertly designed to ensure that we connect the best candidates with the right employers. We are currently looking for an Italian Speaking Customer Service representative in the Pharmaceuticals industry. In this role, you will provide exceptional support to our clients, ensuring that they receive timely and accurate assistance tailored to their needs. Your fluency in Italian will allow you to communicate effectively with customers, providing them with information regarding pharmaceutical products and services. By joining our dedicated team, you will have the opportunity to work in a dynamic environment and make a meaningful impact in the healthcare sector while utilizing your language skills. Patrique Mercier Recruitment, a project owned by The House of Mercier, is committed to helping you find your dream job abroad, and we look forward to welcoming talented individuals to our growing family.. Responsibilities. . Provide exceptional customer service through various communication channels including phone, email, and chat.. . Assist customers with inquiries regarding pharmaceutical products, services, and policies.. . Resolve customer complaints and issues in a professional and efficient manner.. . Maintain a thorough understanding of products and services to provide accurate information.. . Document customer interactions and keep records updated in the CRM system.. . Collaborate with team members and other departments to improve customer experience.. . Follow company policies and procedures to ensure compliance in the customer service process.. . . Fluency in Italian and English (written and spoken) is essential.. . Previous experience in customer service, preferably in the pharmaceuticals or healthcare industry.. . Strong communication and interpersonal skills to effectively interact with customers.. . Ability to handle difficult situations with professionalism and composure.. . Proficient in using CRM software and Microsoft Office suite.. . Excellent problem-solving skills and attention to detail.. . Demonstrated ability to work independently and as part of a team.. . Company Location: Greece.