We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Estonian Speaking Support For Online Travel Agency at Mercier Consultancy BG. Mercier Consultancy is excited to welcome applications for the position of Estonian Speaking Support Specialist in our Online Travel Agency. In this vital role, you will be responsible for assisting our Estonian-speaking clients with their travel inquiries and bookings, ensuring they receive excellent support throughout their journey. Your tasks will include answering questions regarding travel options, resolving issues, and providing guidance on our online booking platform. If you have a passion for travel and enjoy helping people, we encourage you to apply and join our dynamic team!. Responsibilities. . Deliver outstanding support to Estonian-speaking clients via phone, email, and live chat.. . Assist customers with their inquiries regarding travel bookings, itineraries, and other travel-related services.. . Effectively resolve client issues to guarantee a high level of customer satisfaction.. . Guide clients through our online booking platform and provide assistance with any related technical questions.. . Document and track customer interactions and feedback for ongoing improvement in service quality.. . Collaborate with internal teams to bring about resolutions for complex problems when necessary.. . Stay knowledgeable about travel industry trends and comprehend company offerings to provide accurate information to clients.. . . Fluency in Estonian and English, both written and spoken.. . Experience in customer support or service-related positions, preferably in the travel industry.. . Strong communication skills with an emphasis on resolving client inquiries efficiently.. . Ability to work both independently and as part of a team.. . Comfortable using technology and online booking systems.. . Detail-oriented with a strong sense of organization.. . A passion for travel and a strong desire to assist clients in crafting their travel experiences.. . Flexibility to work varied shifts, including weekends and holidays as needed.. . Company Location: Spain.