We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Customer Support Agent (Spanish Market) at Best Service Team. ¿Especialista en Atención al Cliente? Únete a BST y olvídate de la comida en "tupper". 🥘. Buscamos cracks del soporte para trabajar en remoto en el sector de online betting. Si sos una persona que valora su libertad tanto como una buena siesta, sin postureo de oficina, sin aire acondicionado a 18°C y con tu propia cocina a mano, esta oportunidad es para ti!. The Mission. At . Best Service Team (BST). , we don’t just close tickets; we build bridges. We provide high-impact, B2B service solutions for the digital age. As a . remote-first, international team. , we help world-class brands deliver seamless customer experiences through a blend of cutting-edge expertise and genuine empathy.. What is BST?. BST is a dedicated provider specializing in the intersection of . technology and human interaction. . We operate globally, bringing together diverse cultures and behaviors to solve complex challenges within the . online gaming industry. . If you thrive in fast-paced, tech-driven environments, you’ve found your home.. Responsibilities. Act as the first point of contact for Spanish-speaking customers via phone, email, and chat.. Provide accurate information and solutions to customer inquiries in a timely manner.. Listen actively to customer issues and concerns, demonstrating empathy and understanding.. Document customer interactions and feedback in our customer relationship management (CRM) system.. Collaborate with team members and other departments to resolve complex customer issues.. Participate in training and development sessions to enhance product knowledge and customer service skills.. Maintain a positive and professional demeanor while handling customer complaints or challenges.. Fluency in Spanish and English, both written and spoken.. Previous experience in customer support or a related field is preferred.. Strong communication skills, with the ability to convey information clearly and effectively.. Proficiency in using computer applications and customer service software.. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.. Strong problem-solving skills and a customer-first mindset.. Availability to work flexible hours, including weekends and holidays if needed.. Company Location: Spain.