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Head of Operations at Prop Firm Match Global – FZCO. 𝐀𝐛𝐨𝐮𝐭 𝐏𝐫𝐨𝐩 𝐅𝐢𝐫𝐦 𝐌𝐚𝐭𝐜𝐡 𝐆𝐥𝐨𝐛𝐚𝐥 𝐅𝐙𝐂𝐎. Prop Firm Match Global FZCO is a leading platform for discovering, comparing, and selecting proprietary trading firms. We provide traders with tools and features for traders to easily compare challenge details, read verified reviews, see audited payout data, and much more, from the top prop firms. The mission is to increase transparency and efficiency in the prop trading industry by helping traders make informed decisions that align with their goals.. 𝐑𝐨𝐥𝐞 𝐎𝐯𝐞𝐫𝐯𝐢𝐞𝐰. The head of operations will structure and optimize Prop Firm Match Global FZCO’s internal systems to support sustainable growth and cross-team autonomy — without compromising the company’s flexible, async-first culture. This role will enable better coordination, operational clarity, and strategic alignment across a fast-scaling global team.. 𝐊𝐞𝐲 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐎𝐛𝐣𝐞𝐜𝐭𝐢𝐯𝐞𝐬. 1. Enable departmental autonomy through clear structure (first 60–90 days). ▸ Design and implement a scalable operational framework that supports team independence while ensuring accountability. ▸ Build and roll out a clear organizational chart with defined roles, reporting lines, and ownership scopes. ▸ Map cross-functional workflows and eliminate bottlenecks that inhibit fast, informed decision-making. 2. Improve team productivity while preserving flexibility (quarter 1–2). ▸ Audit current workflows, rituals, and communication tools to identify inefficiencies. ▸ Introduce lightweight operational rhythms (e.g., async updates, project check-ins, Slack workflows) that increase team clarity and reduce meeting load. ▸ Preserve the company’s async, high-trust culture while improving daily team velocity. 3. Establish a company-wide execution and KPI/OKR framework (within 3 months). ▸ Lead the rollout of a unified KPI and goal-setting structure (e.g., OKRs or equivalent) across all departments. ▸ Ensure each team has clear, measurable priorities that align with company-wide strategy. ▸ Build and maintain a lightweight tracking system or dashboard that supports quarterly planning, execution visibility, and performance reviews. 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬. ▸ 7+ years of experience in operational leadership roles in tech, fintech, or startup environments. ▸ Strong understanding of scaling operations in remote and async-first cultures. ▸ Track record of improving team productivity, implementing strategic frameworks, and building lightweight structure. ▸ Excellent communicator with high emotional intelligence and organizational intuition. ▸ Based in or able to work within 11 am – 7 pm CET core hours; open to occasional flexibility for US-aligned meeting. 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐈𝐧𝐝𝐢𝐜𝐚𝐭𝐨𝐫𝐬. ▸ Fully defined org chart delivered and adopted within 90 days, clarifying team structure, ownership, and reporting lines.. ▸ Company-wide KPI or OKR framework implemented within 3 months, with active usage across departments.. ▸ All teams aligned with clear department-specific goals and a consistent reporting cadence.. ▸ Measurable increase in team autonomy, productivity, and inter-team coordination.. ▸ Positive feedback from leadership on structural clarity, cross-functional collaboration, and enablement.. ▸ Operational systems that create clarity without introducing unnecessary bureaucracy.. ▸ Scalable infrastructure in place that supports growth while preserving entrepreneurial speed and team ownership.. 𝐇𝐢𝐫𝐢𝐧𝐠 𝐏𝐫𝐨𝐜𝐞𝐬𝐬. We keep our process simple, transparent, and respectful of your time. Here’s what to expect:. . Context-setting survey - we’ll ask you to complete a short survey to help us understand your experience and approach to operational leadership before we move into live conversations.. . Discovery Interview with Talent Acquisition Lead - A 30-minute conversation with Ani Meruzhan Margaryan, our TA Lead, to explore your career path and assess values alignment.. . Team roundtable interview - A collaborative discussion with key team members, focused on communication, cross-functional alignment, and working style.. . Founder interview - A focused conversation with one of our founders, diving deeper into your approach to leadership, autonomy, and operational growth.. . Offer Stage - If successful, we’ll share a casual offer discussion first, followed by a formal written offer.. . 𝐁𝐞𝐟𝐨𝐫𝐞 𝐚𝐩𝐩𝐥𝐲𝐢𝐧𝐠, 𝐩𝐥𝐞𝐚𝐬𝐞 𝐭𝐚𝐤𝐞 𝐢𝐧𝐭𝐨 𝐚𝐜𝐜𝐨𝐮𝐧𝐭 𝐭𝐡𝐚𝐭: . ▸ If you don’t meet every single qualification but believe you can excel in the role based on what it requires — we encourage you to apply.. ▸ We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and perspectives.. ▸ Even if it’s not listed as a formal requirement, we truly value candidates who have clear familiarity with the prop trading industry and us, our mission and what we do.. Company Location: North Macedonia.