We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Client Success Manager (Remote) at Valatam. We're seeking a Bilingual Client Success Manager (Remote) . People residing in . Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua. Work Schedule:.  Monday-Friday, 9 am - 5 pm EST. Language: . Fluent written and spoken English (C1/C2). Only resumes in English will be considered!. ABOUT US. At Valatam, we are passionate about building extraordinary remote teams in Latin America for growth-minded businesses across various industries in The US. Our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members. You will love it here if you embrace our core values:. . . ACTION . - You have an action bias. You get things done, fast.. . . CARE . - You take pleasure in helping others and doing things the right way.. . . OUTSTANDING . - You have the highest standards and run things like a well-oiled machine.. . . DEPENDABLE . - If someone asks you to do something, they KNOW it will get done.. . . ENERGY . - You bring a positive, enthusiastic, can-do attitude to work every day. . . THE ROLE. We are currently seeking a bilingual Client Success Manager to join our team. As a Valatam team member, you will play a crucial role in developing client projects and accounts to initiate and maintain good client-team member relationships, meeting the operational needs of assigned client segments, ensuring that project goals are met, and ensuring customer satisfaction.. You’ll have success here if you value clear processes and feel qualified to do the following:. . Maintaining relationships with clients through regular check-ins.. . Preemptively solving problems with clients or their team members before they happen.. . Growing our teams on each account through upselling and cross-selling.. . Generating referrals from your accounts.. . Presenting new placements, scheduling calls, and onboarding clients.. . Updating databases and generating reports as needed.. . Updating VA Manager on new placements and coordinating placement logistics.. . Providing feedback on team members' performance and client satisfaction.. . . Bachelor's degree in Business, Marketing, or a related field is preferred. . C1/C2 English writing and speaking skills.. . At least 2 years of account or client management experience preferably remote.. . Excellent communication and interpersonal skills with a knack for building relationships.. . Ability to analyze market trends and adapt sales strategies accordingly.. . A quiet home office with a desk and office chair.. . Stable internet with at least 10 MBPS download & 2 MBPS upload speed.. . A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone.. . Access to a quiet "home office".. . Access to a backup place of work in case they suffer a power cut or internet failure, as well as a secondary backup internet option (mobile hotspot, Multibam, WiPod, etc.). . Company Location: Venezuela, Bolivarian Republic of.