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Italian Speaking Customer Service for Food & Beverage industry at Patrique Mercier Recruitment. Join Patrique Mercier Recruitment, the leading agency dedicated to connecting candidates with exciting opportunities abroad, where you can utilize your language skills and work in the industries you are passionate about. We specialize in sectors such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications, ensuring that we provide personalized match-making between candidates and employers. We are currently seeking an Italian Speaking Customer Service Representative to join a renowned client in the Food & Beverage industry. This position offers an excellent opportunity for individuals looking to expand their career in a vibrant sector that thrives on customer satisfaction and exceptional service delivery. As part of our recruitment process, we prioritize matching candidates with roles that suit their skills and aspirations, facilitating a seamless transition to working in an international environment. If you are enthusiastic about providing top-notch customer support and are fluent in Italian, we want to hear from you. This role could be your gateway to an exciting new chapter in your professional journey, and we are here to assist you every step of the way!. Responsibilities. . Provide exceptional customer service in Italian to clients in the Food & Beverage industry.. . Assist customers with inquiries regarding products, orders, and services via phone, email, or chat.. . Resolve customer issues and complaints efficiently and effectively while maintaining a positive customer experience.. . Document customer interactions and feedback for continuous improvement.. . Collaborate with team members to meet daily operational targets and ensure customer satisfaction.. . Stay informed about the company's product range, promotions, and policies to accurately assist customers.. . Provide support for order processing and follow-up, ensuring timely delivery of products. . . . Fluency in Italian and English, both written and spoken.. . Proven experience in customer service roles, preferably within the Food & Beverage industry.. . Excellent communication and interpersonal skills to effectively engage with customers.. . Ability to handle inquiries and complaints with patience and empathy.. . Strong problem-solving skills and a proactive approach to customer service.. . Experience with customer service software and CRM systems is an advantage.. . Flexibility to work in shifts, including evenings and weekends if required.. . Company Location: Greece.