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Italian Speaking Customer Service for Media & Entertainment industry at Patrique Mercier Recruitment. Are you fluent in Italian and passionate about customer service? Patrique Mercier Recruitment is seeking a dedicated Italian Speaking Customer Service representative for the dynamic Media & Entertainment industry. As the leading agency for candidates seeking jobs in their native language abroad, we specialize in various sectors, including social media, gaming, healthcare, retail, e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our commitment to a thorough recruitment process ensures that we match the best candidates with the right employers, helping numerous individuals find their dream jobs in foreign markets. Joining our team means you'll play a crucial role in delivering exceptional support to customers while working in a vibrant and exciting sector. If you have a knack for problem-solving and a love for media and entertainment, this opportunity could be the perfect fit for you!. Responsibilities. . Provide exceptional customer support to Italian-speaking clients in the Media & Entertainment industry. . Address customer inquiries via phone, email, and chat in a timely manner. . Assist customers with product information, account issues, and troubleshooting. . Develop a strong understanding of the products and services offered. . Ensure customer satisfaction by following up on inquiries and issues. . Record customer interactions and transactions accurately in the CRM system. . Collaborate with team members to enhance the overall customer experience. . . Fluency in Italian (both written and spoken). . Strong communication and interpersonal skills. . Previous experience in customer service or related field. . Ability to handle customer complaints and resolve issues effectively. . Proficiency in using CRM software and Microsoft Office Suite. . Strong problem-solving skills and attention to detail. . Passion for the Media & Entertainment industry. . Company Location: Greece.