Senior Partnership Manager - Lifestyle at Ten Group. About the Role. We are looking for an experienced and commercially driven . Senior Partnership Manager. to grow and develop our supplier relationships and strategic partnerships across Sport, Music, Theatre, Arts, Retail, Dining, and Luxury Brands.. Your mission is to secure priority and guaranteed access to the world’s most sought-after experiences, delivering unique benefits to our members and corporate clients globally. You will play a key role in driving revenue growth, increasing engagement, improving NPS, and fulfilling contractual obligations for exclusive client benefit programs.. This is a strategic and hands-on role requiring strong negotiation skills, commercial acumen, stakeholder management, and a passion for lifestyle industries.. Key Responsibilities. Partnership Strategy & Growth. Take full ownership of all partnerships and contracts within your market across all genres . Develop and execute clear partnership strategies to ensure best-in-market offers, access, inventory, and commission agreements (where appropriate) . Identify and secure new brands, suppliers, and innovative partnership opportunities . Negotiate preferential rates, exclusive access, events, and value-added benefits . Contribute to the Global Proposition Strategy through innovative and forward-thinking initiatives . Revenue & Performance Management. Drive revenue growth through commission models and increased engagement . Monitor redemption rates, performance data, demand trends, and analytics . Continuously refine strategy by region, member segment, and client needs . Improve member satisfaction and NPS through high-quality supplier delivery . Propose and implement campaigns to positively impact revenue and efficiency . Stakeholder & Relationship Management. Build and maintain strong relationships with partners to ensure long-term sustainable growth . Work closely with Lifestyle Managers (LMs) across APAC to maximize partnership usage . Ensure internal systems (Knowledge Base, CRM, Copilot, etc.) are updated with accurate partner information . Collaborate with Content & Marketing teams to ensure maximum exposure of offers and events . Partner with Client Services and Regional Business Development Managers on client-related matters and new business proposals . Act as a senior point of contact and escalation for key partners and clients . Operational Excellence. Monitor supplier performance and ensure consistently high service quality . Drive process improvements and share best practices across regions . Work cross-functionally to create a holistic vendor engagement strategy . Ensure teams across regions are informed and leveraging partnerships effectively . Stay ahead of competitors and market trends to maintain market leadership . Skills & Qualifications. Experience. Proven experience in partnership management, procurement, or business development within lifestyle industries (dining, live entertainment, retail, luxury, hospitality) . Strong contract negotiation and supplier management experience . Demonstrated track record of securing partnerships, offers, or managing sales/negotiation teams . Experience working in customer-centric industries with a focus on service excellence . Experience in account management with senior stakeholders . Project management experience managing complex, multi-stakeholder global initiatives . Commercial & Strategic Skills. Strong commercial acumen and negotiation capability . Ability to analyze performance data and translate insights into strategy . Experience creating and executing strategic partnership plans . Innovative mindset with a proactive approach to identifying new revenue opportunities . Awareness of global lifestyle trends and competitor activity . Technical Skills. Proficiency in Excel, PowerPoint, and CRM systems . Experience using marketing tools and social media to promote partnerships and campaigns . Personal Attributes. Strong communicator with the ability to influence and motivate cross-functional teams . Natural networker with strong relationship-building skills . Results-driven with a high level of accountability . Ability to thrive in high-pressure environments . Passion for delivering exceptional member experiences while driving commercial success . Professional leadership style, promoting best practices and a culture of excellence . What We Offer. Opportunity to shape and drive high-profile global partnerships . Exposure to leading brands across lifestyle industries . A dynamic, international and collaborative environment . The ability to make measurable commercial and customer impact . Company Location: Australia.
Senior Partnership Manager - Lifestyle at Ten Group