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Collections Specialist (Work from Home) at Michael & Associates, Attorneys at Law. Michael & Associates, Attorneys at Law. , is a criminal defense firm based in Austin, Texas. We are a boutique practice known for delivering high-end, white-glove legal representation to clients facing criminal charges throughout the state. Our team handles matters of all levels of complexity—from minor offenses to serious felonies, including capital cases. Clients who choose Michael & Associates expect top-tier advocacy paired with exceptional service.. We are currently seeking a Legal Collections Assistant to join our team. This role is essential in supporting our billing and collections operations while providing critical administrative assistance to our attorneys.. Key Responsibilities:. Client Communication:. Reach out to clients via phone, email, or mail to notify them of outstanding balances and discuss potential payment arrangements.. Administrative Support:. Provide support to attorneys with scheduling, preparing documents, managing files, handling correspondence, and maintaining organized records.. Account Management:. Track and maintain accurate client account records, ensuring timely follow-up on overdue payments and account updates.. . ​We require candidates to have at least three years of experience as a Collections Representative. This is a non-negotiable requirement.. . ​We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.. . Ability to manage multiple tasks and maintain confidentiality.. . Candidates must have their own laptop or PC, a high-quality headset, high-speed internet, and a backup connection.. . Must be amenable to working night shifts and overtime.. . Impress us with your resume! Please submit your updated version that highlights your experience as a Collections Specialist.. . This is an established firm that has extensive experience working with individuals in long term 40+ hour full time capacity.  We will view this team member as a crucial piece of the team and will provide the needed training to get up to speed quickly.. *Previous applicants need not reapply.. Company Location: Philippines.