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Dutch Speaking Remote Support Specialist ( Remote In Greece ) at Mercier Consultancy Europe. Mercier Consultancy is excited to announce a position for a Dutch Speaking Remote Support Specialist, offering the flexibility of remote work from Greece. In this vital role, you'll provide outstanding technical support and solutions to our Dutch-speaking clients. Your expertise in troubleshooting and effective communication will significantly contribute to our clients' satisfaction and overall experience. If you are looking for a dynamic environment that values customer service and technology, we encourage you to apply!. Responsibilities. . Deliver high-quality technical support to clients through phone, email, and chat in Dutch, addressing their queries and concerns.. . Troubleshoot technical issues related to software, hardware, and services efficiently.. . Document all customer interactions and solutions accurately in our customer support systems.. . Collaborate with team members to escalate complex problems that require additional expertise.. . Advise clients on utilizing our products effectively and share best practices.. . Solicit feedback to help improve service quality and enhance client satisfaction.. . Participate in continuous training to remain informed about new technologies and product updates.. . . Fluency in Dutch and English, both written and spoken, is required.. . Prior experience in a remote support or customer service role is preferred.. . Strong analytical skills for effective problem-solving and troubleshooting.. . Excellent communication skills aimed at providing top-notch customer support.. . Experience with remote support tools and helpdesk software is advantageous.. . Meticulous attention to detail with strong organizational skills to manage varied requests.. . Self-driven and capable of working independently in a remote setting.. . Willingness to accommodate flexible working hours based on client demands and time zones.. . Company Location: Greece.